Product Information Policy

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PRODUCT INFORMATION POLICY

 

Catalog/Website Information.
Product depictions in the catalogs and websites are for illustrative purposes only. Possession of, or access to, any MECHANIDRIVE.COM catalog, literature or websites does not constitute the right to purchase products. MECHANIDRIVE.COM reserves the right to revise publishing errors in its catalogs or any of its websites.

Despite our efforts, occasional pricing errors may occur in the MECHANIDRIVE.COM catalogs and websites. MECHANIDRIVE.COM reserves the right to cancel all orders resulting from such pricing errors, even if customer has received an order confirmation from MECHANIDRIVE.COM.

Customers should not base their decisions to buy product based upon the images shown in the marketing online or in print. The product specifications supersede all images, diagrams and schematics. In the event MECHANIDRIVE.COM data is incorrect we will allow an attempt to locate the correct part, charge you the difference between the parts we shipped and the correct parts and remove any resock fees. If we do not have the product in stock we will issue a FULL refund for the product so long as the customer returns it in the same condition it was shipped.

Product Substitution.
Products and/or country of origin may be substituted and may not be identical to descriptions and/or images published in the catalog or on the website. We may substitute brands that are similar in price so long as they will perform with the same F/F/F (Form, Fit, and Function). In some cases we may need to make a discretionary call on products that are out-of-stock by using alternative brands other than ordered. MECHANIDRIVE.COM will honor the alternative price in the case of a substitution so long as it does not cause a loss for the company. In instances where there is a stock shortage and we have another brand that meets or exceeds the same form, fit, and/or function we will automatically substitute for that brand without customer notification.

 Material Safety Data Sheets.
Material Safety Data Sheets (“MSDS”) for OSHA defined hazardous substances are prepared and supplied by the manufacturers. MECHANIDRIVE.COM MAKES NO WARRANTIES AND EXPRESSLY DISCLAIMS ALL LIABILITY TO ANY CUSTOMER OR USER WITH RESPECT TO THE ACCURACY OF THE INFORMATION OR THE SUITABILITY OF THE RECOMMENDATIONS IN ANY MSDS. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON OR USE OF ANY INFORMATION, AND FOR USE OR APPLICATION OF ANY PRODUCT.